Contact · four channels
We read every message.
Four channels, depending on what you're here for. Direct email to the right inbox. No switchboard, no ticket portal, no phone tree. Reply within a working day, from a human inbox.
General enquiries
Questions about Themesmith, how it works, or whether it's right for your business.
reply
Sales & partnerships
Volume pricing, agency partnerships, anything that needs a longer conversation.
reply
Customer support
For existing customers: site issues, billing questions, things you'd email a hosting provider about.
reply
Press & media
Journalists and content creators looking for information, an interview, or a quote.
reply
or, write to us here
Quicker than email if you're not sure.
Fill in the pad and we'll route to the right inbox based on the topic you pick. We read every message.
For a brief instead of a question: if you already want a site built, use the brief form. It's the faster path.
Themesmith is built solo from a small studio in Brighton. You're emailing the person who built the platform and reads every message. Not a support team, not an autoresponder, not a tier-one agent.
We book a call when one's genuinely useful: for sales conversations, partnership discussions, things that need real-time back-and-forth. For most things, email is faster for both of us. We don't have a switchboard, a ticket portal, or a phone tree to navigate.
Yours, Chris.